Rental Agreement

Last updated: October 15, 2026

This agreement is between Recorda ("we" or "us") and the person who books ("you"). When you pay for your booking, you agree to it. Please read it. It's short and in plain words.

1. What you rent

You rent the camcorder kit in your package. The kit belongs to us. You can use it during your rental.

Our packages are The Wedding Film (1 camcorder kit) and The Full Story (2 camcorder kits).

Any add-ons you pick, like mini mics, a tripod or a digital camera, are part of your kit and follow these same rules.

2. Your rental dates

Your rental is 7 days. It starts on the date you pick. We suggest 3 days before your wedding.
Your kit arrives on or before your start date.
Mail it back by the last day of your rental. That's usually within 72 hours after your wedding.
Need more time? Extra days are $25 per day, up to 14 days in total.
If your kit is late coming back, we may charge $35 for each late day.

3. Paying

You pay the full price to book. Paying saves your date.
Prices are in Canadian dollars. Shipping both ways is included. No extra taxes or fees.
Your payment holds your date, so we can't give it back if you cancel. Need to change your date? Email us. We'll move your booking if a kit is free.

4. The Video Guarantee

You get a full refund if: (1) our camcorder stops working, and it's not from user error, (2) it records nothing even though you set it up right, or (3) your kit gets lost in the mail. Not covered: not sending the kit back, cancelling, not charging or setting up the camcorder, damage or loss during your rental, or water, weather or power damage.

5. If it doesn't work when it arrives

If your camcorder isn't working when it arrives, email us right away. We'll rush you a new one or give you a full refund. You pick.

Please don't try to fix or open the camcorder yourself.

6. Taking care of the kit

You must be 18 or older to book.
Use the kit with care and keep it dry.
Charge it and test it the day it arrives. Our instructions show you how.
Put everything back in the same box before you mail it.
Keep your Canada Post receipt until we tell you the kit is back.

7. Damage, loss and late returns

Weddings are fun and dance floors happen. But the kit is your job while you have it.

If something gets damaged during your rental, you pay to fix it, up to $500 per item.
If something is lost, not sent back within 10 days after your rental ends, or can't be fixed, you pay what it costs to replace it.
We'll always email you before we ask you to pay.

8. Your film and footage

Your raw footage: within 2 weeks after we get the kit back. With The Wedding Film, you also get a 30-second reel. With The Full Story, every clip is organized into folders and you also get 2 short reels.
Your edited film: within 3 weeks after we get the kit back.
We edit your film to match your style, using what your guests filmed. We can't add moments that weren't filmed.
Your film is 3–5 minutes with The Wedding Film, and 5–7 minutes with The Full Story.
Please download and save your files when we send them.

9. Sharing and privacy

You can share your film and footage anywhere for personal use. Please tag us if you post it.
We may use short clips to show our work, like on Instagram or our website. We never use anything private or inappropriate.
Don't want us to use your clips? Email us before your rental starts and we won't.
Let your guests know a camcorder will be filming at your wedding.

10. Things we can't control

We're not responsible for delays or problems we can't control, like shipping delays, storms or strikes. We'll always do our best to get your kit to you on time.

11. Our limits

If something goes wrong, the most we will ever owe you is what you paid us.

12. Questions

This agreement follows the laws of Ontario, Canada. Questions? Email us at hello@recorda.ca.